Glenshire Nurse & Rehabilitation Center

22660 South Cicero Avenue Richton Park, IL 60471

Initial claim

$ 20,000

Final claim

$ 901,250

Claim increase

4,506 %

Overview

The Glenshire Nurse & Rehabilitation Center, a vital healthcare facility in Richton Park, IL, experienced ongoing water infiltration issues caused by a deteriorating built-up roofing system. The existing roof had a history of patchwork repairs, widespread ponding, and failing seams, ultimately leading to interior water damage affecting resident areas and critical infrastructure.

Challenge

The original built-up roof had reached the end of its service life and suffered from:

  • Multiple previous repair attempts with inconsistent materials.

  • Poor drainage and ponding water issues.

  • Widespread cracking, blistering, and seam separation.

  • Active leaks affecting ceilings, insulation, and HVAC systems.


Despite visible damage, the insurance company initially downplayed the extent of the roof failure and attempted to attribute issues to maintenance neglect. The claim required extensive documentation, expert analysis, and persistent negotiation to demonstrate that the loss was the result of storm-related and progressive water intrusion— not just wear and tear.

Our Solution

A+ Adjusters Group stepped in to manage the entire insurance claim process, starting with a thorough inspection and forensic documentation of the roof and interior water damage. We:

  • Conducted moisture mapping and thermal imaging to show hidden damage

  • Compiled historical repair records and roof condition reports

  • Coordinated with roofing experts and engineers to support full replacement

  • Presented a detailed claim package proving the failure was due to insurable events


We successfully negotiated a full roof replacement settlement —covering not just the surface membrane but also underlying components compromised by long-term water penetration.

The Upgrade: Modified Bitumen Roof System

We recommended and oversaw the installation of a Modified Bitumen Roofing System, offering:


🔧 Superior Durability: Engineered to withstand heavy foot traffic and harsh weather conditions

🌧️ Enhanced Waterproofing: Multiple layers with heat-welded seams to create a watertight seal

❄️ Cold Weather Flexibility: Resistant to cracking in freeze-thaw cycles common in Illinois

🏥 Low Maintenance: Ideal for healthcare facilities that require long-term, low-disruption solutions


The result was a significant improvement in both performance and lifespan, reducing future risk and maintenance costs for the property owner.

SCHEDULE YOUR FREE CONSULTATION

If you are looking for a roofing company that holds itself to a higher standard and never waivers from its commitment to excellence look no further! Here at Savage Roofing we are 100% committed to providing you with the best roofing experience from start to finish.

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Public Adjusters

Trust A+ Adjusters Group to be your advocate in the insurance claims process.

Contact us today to learn how we can assist you—and experience the difference of working with a dedicated, experienced public adjusting firm that puts your needs first.

Contact Us

  • 630.227.1113

  • Monday - Saturday, 8:00 am - 5:00 pm

  • Burr Ridge Office

    150 Shore Drive,

    Burr Ridge, IL 60527

  • State of Illinois Licensed Public Adjuster #100779741

State of Illinois Insurance License

A Plus Public Adjusters Group #100779741